Return Policy
Our Satisfaction Guarantee:
We stand behind the products we offer at Better Breathing with a complete refund policy. While we're confident in the effectiveness of our mouth tape, we understand that individual experiences may vary. All we ask is that you give it a couple weeks, at the least, as it takes a few tries to get used to! If you still find yourself less than satisfied, simply return your purchase within 45 days of receiving your package for a prompt refund. Your satisfaction is our priority. Please note that while we offer a 45-day money-back guarantee to test out the benefits of Better Breathing Mouth Tape risk-free, return shipping costs may be charged (see Important Note below for more details).
Experience the difference with Better Breathing mouth tape today, risk-free.
How to Return:
We want to make the return process as simple as possible for you. Follow these steps to return your purchase and receive a full refund:
- Sign In To Your Account: Go to the customer account login page (https://account.betterbreathingtape.com) and enter in the email you used to place your order. Then, enter the one-time code sent to your email to complete the login.
- Request Return: Find and click on the order you'd like to return. Then, click on the "Request Return" button on the top-right hand corner. Complete the form and finalize your request. We also welcome any feedback on how we can improve our product to better serve you!
- Receive Pre-paid Return Label: Once we receive your return request, we will provide you with a return label.
- Package Your Return: Ensure that the product is securely packaged with the return label properly attached.
- Ship Your Return: Drop off the package at any authorized shipping location.
- Initiate Your Refund: Once we receive your return package, we will send a confirmation email and promptly initiate the full refund. Please note that return shipping costs will be deducted from orders over $30. Allow 5-7 business days for the refund to reflect in your bank account.
If you have any questions or need further assistance, don't hesitate to reach out to our customer service team at contact@betterbreathingtape.com. We're here to help!
Thank you for choosing Better Breathing!
Important Note:
We reserve the right to deny returns or charge for return shipping fees if we suspect abuse of our return policy, including but not limited to:
- Placing multiple orders of the same product and returning them in a pattern that suggests intent other than genuine dissatisfaction.
- Failing to return items after a return label has been provided.
- Returning products that have been used beyond what is reasonably necessary to determine their suitability.
- Attempting to return items after the 45-day return period has expired.
- Failing to cancel an active subscription plan. If you subscribe to a recurring plan, you are responsible for canceling it before additional orders are processed.
- Returning any subscription orders beyond the first order. In order to qualify for a refund, customers must return such products and pay a $10 refund deduction to cover shipping costs (to and back).
- Providing false information or engaging in fraudulent activities.
- Returning items not purchased directly from Better Breathing.
- Returning courtesy replacement orders.
- Returning items without including any free gifts received as part of the order. All gifts must be returned to be eligible for a full refund.
Thank you for choosing Better Breathing!